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GHTROUT- I've made an Entry 0 identical to that (with my numbers of course) and still nothing. I'm not sure if this may have anything to do with anything, but I've printed everything out in LD's 86, 87 & 90... nothing looks wrong (of course, it very well might be since I'm new, but from the...

You guys are awesome, thanks for the quick responses. I'm being told that calls are placed over PRI lines. Also that this issue started about a year and a half ago when contractors upgraded the system. Hasn't been right since (why it hasn't been fixed, I don't know, I reported here last...

Thank you so much for the quick response. Really appreciate it. I will eventually call them, however we have a person we have to call prior to calling anyone else, and she strongly recommended I ensure there is nothing wrong with our programming. As far as I know, this has been an issue for a...

Hello everyone! I'm very new in this field, and I would love some help. I apologize if I misword anything. Here's my problem: Whenever anyone dials out, they press 9 then the number. If they dial a local number, XXX-XXXX, the caller id on the receiving end will show up as an unknown number. When...