It would be difficult to say, I suggest you install Base NSM onto the server and install EM (Event Management) trap for the event that fails and post the actual event message. Then I'll be able to assit, also which version of URC are you refering to?
Sorry, unfortunately you will not be allowed to download ANY CA software without licences, we are very strict with this and you have to buy the product in order to use it. You can however apply for CA courses in order to get a full Unicenter perspective.
CA EITM Specialist.
Hi
Which specific agents are you refering to? Desktop and Server management (DSM, URC, UAM, USD)or Network and Systems management(NSM)?
Regards,
Gerhard Barnard
CA EITM Specialist
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