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Hi guys! There's a weird behavior in our Receptionist phone. We are using J179 and IPO 11. Here's the scenario: When there's an incoming call it always ring 2 times then drop and then it will ring again for 2 times. When I look at the SSA it shows. Prealerting > Incoming Alert with customer...

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Dears I have an application that used h323 ports on EPM to make an outbound calls. the full scenario is: call landed from SM to CM and CM using h323 ports to communicate with EPM to use an application. when I show Active calls on EPM Found ANI calling number has a missing number like screenshot...

when access Avaya cms Authorize capabilities/capacities, it need password. So, anyone can help me as I searched more and more, can't get this password. https://files.engineering.com/getfile.aspx?folder=909f771b-f976-4a73-bb6a-331a9c7e15e2&file=cms.png

Hi My friends... I need to know how to install CMS server on my own environment ESXI I searched for the document from Avaya. But I found more and nothing help me. So, I asked here as I found this site is very useful and excited ^_^.. Any one can answer my question... CMS version: R19.

I am trying to import agent login id on CMS with the script below (found in this forum) but I have a error saying " [Line: 8 ](NULL) " When I make it automatic script ".acsauto". And when make it interactive script ".acsup" shows this error message " Microsoft VBScript runtime error [Line: 30]...