Search results for query: *

So sorry for the late responds. Had an family emergency. I have since got this working. It was getting blocked on the customers firewall which they said all the ports needed were opened. Thank all of you so much for the replies.

THis is my setup on the BW trunk host=xxx.xxx.xxx.xxx type=peer qualify=yes insecure=yes dtmfmode=rfc2833 disallow=all context=from-trunk allow=ulaw,alaw trustrpid=yes sendrpid=yes canreinvite=yes deny=0.0.0.0/0.0.0.0 permit=216.82.237.0/255.255.255.0

I know sip trunks are best effort. But has anyone got one to work with Bandwidth. My sip trunks is registered and can make outgoing calls but can't get incoming to work

I am using the callback feature and it works great . The only small issue is that, I am using it on an IVR breakout menu and when it calls back I route back to the queue with a high weight. When it routes to the agent there is no caller id which I understand because I created the call to the...

Thanks UCXGUY, That worked. One more question is there a way to set the amount of callbacks to a number ?I would like no more than 3 attempts. bb

Has anyone used the call back feature ? I have it programmed with the call back number blank. I don't receive a call back but I can go into the CDR report and see my caller id with the correct number. I have plenty of channels on the sip trunk available . Any input would be great on how to get...

Has anyone ever programmed this. My setup is that I have 25 different numbers going to 25 different IVR's which is front ended by time conditions. All the IVR"S have an option to make a appointment. All appointment calls for all IVR's end up in the same queue. If a customer calls one of the...

Fax questions. Does anyone out there use the fax app with a sip trunk. I have a mini with a sip trunk going back to an Adtran router which has a SIP trunk going back to AT&T. Just wonder what settings in the SIP, Fax and IAX . Also does the UCX us G 711 Thank for any input BB

I have a site that is not connected back to the UCx yet. I am trying to build a virtual ext. then call forward it to a MISC Destination to the main number of the remote site. The customers wants the users to be able to call and transfer calls via a 4 digit ext number. I built the MISC...

I am having a bad audio problem with a hosted UCX in the cloud. What I am trying to do is start a 4 hour packet capture and have the users log a 9*9 after they have a bad call. But when I open the packet capture I don't see any RTP . I know there is audio because some of these calls are 3 and 4...

I am using Infinity One. I built a administrator login and it works fine. But when I build a user it wants email confirmation for the user to login in. Is there a way to bypass this step. The users gets the email but when they click the confirmation it fails. bb2179

Sorry for the late responds. That was the problem. It does seem they would have corrected this issue by now.

New to the UCX. I have a UCX 50 with a UCXDGH and 2 UCXDGE Exp cabinets. I can get a phone to register on the DGH just fine but when I try either of the DGE's the phone just flickers. Using the Wh/ Bl of the upper connection. The DSM has 2 green lights on. The dip switch setting on both 32's are...