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- Users: Skatedude25
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Can you have queues appear in one-x portal
Hello, We have recently upgraded to One-x portal for IP office Version: 8.0.103.31. We previously had phone manager. In phone manager, you had a "Queues" tab, which let agents see how many callers are in the queue. for example, is there we four calls waiting, they could see four bars. (I have...- Skatedude25
- Thread
- Replies: 2
- Forum: Avaya: IP Office
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one-x, can you see queues in it?
Hello, We have recently upgraded to One-x portal for IP office Version: 8.0.103.31. We previously had phone manager. In phone manager, you had a "Queues" tab, which let agents see how many callers are in the queue. for example, is there we four calls waiting, they could see four bars. (I have...- Skatedude25
- Thread
- Replies: 0
- Forum: Avaya: IP Office Partner Edition
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SMDR with IP Office 8
Hi all, We have just upgraded to ip office 8, and i have found we no longer get the smdr csv files at the end of each dy anymore. Can you still have the smdr cvs files at the end of each day with ip office 8? Thanks- Skatedude25
- Thread
- Replies: 3
- Forum: Avaya: IP Office
