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Unable to Transfer Outgoing External Call to Voicemail
Thanks, Saiyan656. That got me going in the right direction. list trace station helped me find the denial 1740: No Disconnect Supervision. Avaya documentation explanation for denial 1740: Cannot transfer, no disconnect control party. The relevant setting to allow or deny disconnect control is...- estrand
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Unable to Transfer Outgoing External Call to Voicemail
Avaya Site Administration 6.0 Avaya Aura Communication Manager We are unable to transfer an outgoing call to voicemail. Steps the end user is taking: Makes outgoing call to an external number > Call is picked up > User selects the "transfer" button > Dials ext > Selects "complete" button >...- estrand
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
