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The new Avaya download center
I was told last week that Time and Materials are disappearing and that a business partner or end user would have to have maintenance assist to call tier 3. Avaya is protecting its profits so even if you go to a business partner for support (which they hate) you will still have to buy something...- MMMUSA
- Post #11
- Forum: Avaya: CM/Aura (Definity)
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Call Manager v5.0
I believe the model Cisco are following is what they call "appliance model" basically loading everything on a server before you get it, you have a menu to order from on ordering. So for example you could get Callmanager, with Unity and meetingplace express all on one server. This is on Linux...- MMMUSA
- Post #12
- Forum: Cisco: Call Manager
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Avaya moving to a Cisco Smartnet type support model?
Hi, I heard through the grapevine that Avaya are going to stop T&M all together and move to a Smartnet type model. Anyone know what this would mean long term? I have maintenance assist and additional support at the moment through my BP Touchbase, and all is a massive improvement (and cheaper)...- MMMUSA
- Thread
- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
