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  1. Nitride311

    Changing System Greeting for Night AA

    Leftyx, Thank you for your posts! I didn't do a list trace, however I did do a listing of all subscribers and find the correct extension. All our extensions are 92XX, somehow, someone made this one 9772 - completely off the wall! But thank you, you put the idea of listing in my head...
  2. Nitride311

    Changing System Greeting for Night AA

    We do have audix. 9287 is an auto-attendant that automatically rolls to our general mailbox 9288, if the caller doesn't pick an option. I have also changed the greeting in this mailbox, deleted it, and re-created that one. @leftyx - no idea how to do a List Trace. How would I go about doing...
  3. Nitride311

    Changing System Greeting for Night AA

    Thanks Ed. I already checked that one - the voicemail hadn't been setup on it even. To be safe, I deleted and recreated that one as well.
  4. Nitride311

    Changing System Greeting for Night AA

    This seems like a dumb question, but I am bewildered. We have a main line 9200 that the receptionist answers when she can. When she can't or puts her phone on "Busy", it goes to the covering extension 9287 our night AA. However, here is our problem - when this happens we have a personalized...

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