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  1. rmweiss

    KX-NCP500: Can I use "call pickup" with a SIP phone?

    I don't know if the phones (I'm testing with 2 different brands and a software client) modify the digits, but it doesn't look so for me. If i trace the call with wireshark it ends with "480 Temporarily Unavailable": SIP/2.0 480 Temporarily Unavailable Via: SIP/2.0/UDP...
  2. rmweiss

    KX-NCP500: Can I use "call pickup" with a SIP phone?

    Hi Can someone tell my if features like "call pickup" (dialing *41<extension> / *40<Group>) also works with SIP phones? At the moment I can pickup KX-NT343 and SIP calls with a KX-NT343 phone, but not with a SIP phone, and I would like to know if this is a configuration problem or a limitation...
  3. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    I found the error. It had nothing to do with the KX-NCP500 but with wrong "user name"/"register name" settings on the VOIP phones. The whole confussion was based on the fact that the phones still could connect, the system half-worked and that the error messages were not really helpfull.
  4. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    I copied the logs to gist: - Failing call from VOIP (number 670) to a KX-NT343 (number 662): https://gist.github.com/rmweiss/d6a3ef3a2bbc0c7563a1 - Working call from KX-NT343 (number 662) to VOIP (number 670): https://gist.github.com/rmweiss/13ca8b14a875b0e0bd03
  5. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    Hi USDOLLAR You can find some informations in the logs I posted on the 8. of january. Today we will have someone from the external company who installed our KX-NCP500 here in the office. I hope we can solve the problem today or at least install the software update and get more information...
  6. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    DBSYS file: https://www.dropbox.com/s/0600x29vy6s5o0z/DBSYS.zip?dl=0 Password should be "1234
  7. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    So there should be 2 different services where we could connect SIP phones to: one on port 5060 and one on port 35060? I tried to connect to 35060 instead of 5060 but it didn't work. If port 5060 is only for external lines, then why can I call the SIP phone from the KX-NT343 phones? We took...
  8. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    > you got an NCP500 Yes > YOu got VOIP lines (licence) to call out to other landlines If "VOIP lines" are what you need to use Panasonic KX-NT343 phones then yes. The KX-NT343 are working without problems for incomming and outgoing calls and did so for many years. > You got SIP EXT...
  9. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    The port is set to "5060" on KX-NCP500 and this is also the port we use in the phone configuration. I think with the wrong ports the phone couldn't even register, or am I wrong here? We called the person who installed the KX-NCP500 but he could just tell us that our VOIP licenses seems to be...
  10. rmweiss

    KX-NCP500: SIP phones can recieve calls but not call others

    Hi We have an KX-NCP500 with multiple KX-NT343 phones and 2 SIP phones (one from Yealink, one from Snom). Nobody here really knows the KX-NCP500 and our support contact is hard to reach. Our problem is with the 2 SIP phones: - Incomming calls from the KX-NT343 work - Outgoing calls from the...

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