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Upgrade R11 to R12 License
Sadly we are still struggling. The worst part is we have the upgrade license, i can see it in PLDS, it just does not work! Avaya Support - Can't help, told to speak with IT, Avaya IT Support - Can't help, suggested we speak with Sales. Avaya Sales - Can't help, not aware of R12 licenses...- MartinDT
- Post #8
- Forum: Avaya: IP Office
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Upgrade R11 to R12 License
Who do we need to order it though? A reseller? Avaya sales, who didn't know anything about R12? PLDS that didn't work? I presume since we pay for support / maintance, which is called pre paid upgrade entitlement for IP Office, we are entitled to it FOC, as per the screen shot. So we should...- MartinDT
- Post #4
- Forum: Avaya: IP Office
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Upgrade R11 to R12 License
Hi, Does anyone know how / what is required to upgrade the R11 licenses to R12? I've been struggling to upgrade, and support have been pretty much useless, and can't seem to say why we can't or who to contact, so far, support / PLDS support / sales, have all tried but just pass to to each...- MartinDT
- Thread
- Replies: 8
- Forum: Avaya: IP Office
