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Trying to do an inplace upgrade, ran sql2005 setup which appeared to install database engine. It ran through "upgrading the database" (status bar), but all databases are still sql 2000. When i look to change compatibility level, there is no option for '90'. I did read it must be changed at the...

Now I am even more confused. Do you mean ITSM 4.5? In any case it does not matter, and v/m is just a major perk. Since you seem at the seem point I was at a few weeks ago, tearing my hairout, please allow my two cents. Going the path of replicating a new test server is a waste of time. <long...

Fred, I smile reading this because i was a 'fill in' scrambling for documentation, and now six years later I am master to franken-remedy. The best I can say for you is just upgrade it! There was no budget for me either, but on a Windows 2000 server the microsoft security patches were killing...

nt 4??? what version of remedy and db? At least in my experience, Remedy thrives in a vm environment, but mid-tier can get a little weird...

i have them electronically, can put on a disk and send or if you know of an ftp i can load them to. Anyway, for my two cents, remedy manuals are very general more like guidelines. Not sure they will help "filling in guy". if there is a specific problem, post away. 5.1.2 is still fresh in my...

hi Fred, if you still need this, I have all the 5.1.2 guides. Not surew how to get them to you... LJ

That's it! You are the best! thank you!

I have group 1 which is the quarter, then group 2, which is the department. Using what you described builds the same records over and over. Please please help!

Hi, I am a beginner user, and I have no idea how to do this. I have @name, but I need it to print in the details section in paragraph format (ex. name1, name2, name3, name4, etc.) Can someone point me in the right direction? thank so much, J