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Ok, it definately loses its VM header info on the second cross network hop back to site A.

All the criteria are met and I am still having the same issues.

I have had a plantronics on a 5224 and have had no issue with it.

It is not a networked voice mail system, VM only resides at site A. Everything is done through call routing first and second options. kwbmitel... I will test this again using a dummy display phone and see what happens. I do now that it is losing its VM header information on the second...

SDS is not currently enabled at site A.

This is really annoying the hell out of me. Anybody have any other ideas?

Any other suggestions?

I am not an Ops Man fan either, but if you create your directory using a third party application it should be simple enough to export it from your third party app and then import it via Ops Man. If you want to update your directory by eliminating the use of Mitel management software I am kind...

There are 5 hops programmed under system configuration. We are going from A to B to A to VM. It shouldn't be more than 4 hops on any of the scenarios. I am assuming hop count starts from the time it leaves the originating call?

I believe that everything is configured correctly based on the Mitel help documentation for setting up a networked hunt group but I am still experiencing the same issues as indicated in my original post.

The function is located in the same location as indicated by my previous post. I don't know how comfortible I would be in importing the address book like this, but if you are confident that your data is correct across all fields and that all your fields match the Mitel specifications then you...

Or do you want to import from a third party software?

Launch Ops Manager. Click on Configuration Directory Management Telephone Directory Export Select a file destination and export type and select export. I haven't had a need to try this yet but it looks like it would be straight forward enough.

Another weird problem. I am trying to setup some call forwarding for certain key users at the company. We have 3 locations and have a receptionist at locations A and B. All forwarding was configured via call routing first/second alternative. User at site A or B is configured as follows...

Greetings all. I am having a very odd issue at the moment with a circular hunt group that jumps via two locations. We have 3 locations with a primary and secondary 3300 controller. The hunt group consists of 4 users in location A and 4 users in location B. Lets say that the hunt group...