Search results for query: *

Hi Guys, Is there a way to remove the ringtone heard by caller when calling a certain extension number? This is for CS1000 PABX. Thanks.

I have deleted a group of user accounts by mistake and now i have to generate their reports. Is there a way to rebuild the database for the reports to show up?

Got it. Thanks alot!

Another question with the waiting time. Triggers: Wait time begins when the agent goes into Idle state, for example, if:
the agent logs on and presses the Not Ready key (isn't this the not ready time?) NotReady Time Description: The total time an agent spends in the Not Ready state. Not...

Hi Guys, Can you please help me define the ff. DN Talk Time Break Time Waiting Time

Please help. I was monitoring our calls for the day and compared the real-time display vs Symposium reports. Please note that on GRTD, there are 3 calls abandoned but zero on symposium. The calls offered are also off. There are 4 calls offered for Husky in GRTD but only 3 in symposium. Is there...

Great! Thanks.

What's the difference between calls Terminated and calls abandoned?

When running RDTAIL this is what i got. Isn't it the Midnight job that's causing the problem? pdt> rdtail [1230] 22/05/2009 15:00:54 SRPT0770 TOD 1: Midnight job server started. Number of jobs to do: 1 [1229] Restricted Access! [1228] Restricted Access! [1227] Restricted Access! [1226]...

Why is it whenever I run RDALL command it only runs from 16/05/2009 to 22/05/2009? I need to have the logs until 23/07/2009. Is there anything else i need to do? Please help. pdt> rdall [0000] 16/05/2009 17:59:34 CCED0763 LCS: Graceful Switchover. Call Processing Stopped at 17:59:34 [0001]...

Does the Nortel Passport 1424T support GARP?

Hi guys, Id like to know how am i going to setup our CP mini's config. Im kinda new at this , so Id like to ask from you a sample CCR Tree and CCR Node property config. Here's what we would like to have for our CPMIni greeting. Welcome Message: “Thank you...

thanks for the replies. i think i got a defective TN. I tried to move to another TN & the 2616 unit worked fine.

How do I remove " Local Diagnostic Mode" from M2616 display?

Hi all, is it possible that an authorization code can be used only on one station? ex. subscriber A can only use his authcode in his station but not on another station.

hi, i have 2 stations 8101(virtual) and 2401(2420D). is it possible that if i dial 8101 and no one answers it will go to voicemailbox 2401?