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I need to change the current IP address on our BCMS Vu server. I have heard that this will cause a problem. I have to change the IP address due to changes in our network structure. Can anyone tell me how to do this and configure the BCMS Vu server to still work properly. The server is...

Colby, I am trying to follow your instruction but when I enter the change toll 9, there is nothing on the left hand site that says 911. Am I missing something? Thanks again.

Thank you for the suggestions. I have tried it both ways. The first suggestion still lets me use an authorization code to dial out. The second suggestion works great but I am unable to dial 911. As soon as I press the 9 for an outside line, I get the tones. Any suggestions? Thanks so much...

I have a manager that needs me to block a phone from dialing out(even with an access code). I am new to the definity world . I used to work on Meridian systems in the past. Any help you can give me would be appreciated. Thanks!

kcbell, Thanks for the info. I do have bridged call appearance. how would I go about using the bridged calls for this. Thanks in advance.

tbg247, Thank you for the reply. Everything works they way you said except they do not ring at the same time. In the cover path, it will ring the phone first for 4 times, then ring the cell phone 3 times. They are not ringing at the same time. Any other information would be great. Thanks...

I need to clarify myself a little more. The help desk number is part of a vector for timing purposes. The call is routed to a cover answer group with 8 extensions in it. Is there a way to put the cell phone number in the cover answer group? I can remove a couple of extensions that are in it...

I need to know if it is possible to ring a person's extension as well as his/her cell phone at the same time and if the call is not answered, have the voice mail pick it up. We need this for a help desk person who might be out on a call and will not be at their desk to answer the call when it...