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You can try Hansen software call accounting, product name is Cash

Thanks very much Bkrike and Nortellian for your vote of confidence for the MCK 1000+ extender, I will recommend it to the client.

I would like to be able to access a 6.0 ICS at a single site dose any body know how good the MCK 1000+ Extender works on dialup or on a lease line or if there is any other extender or way to acheive this scenario ?.

Hi to all, In the absents of an analyzer I am not sure what and how many digits I am receiving,What I can say is that when I place my butt set in monitor mode at the demarc point and make a call I can hear the DTMF tones e.g. (totototo- toto)should I be hearing this (toto) at the end of the four...

I know you can transfer outside of the norstar system , when your recpt answer you can either have a speed dial key program with the sales number when recept answers the call press the speed dial key,you can either waite to announce or push the transfer button and release.

Yes This is new to the switch I have place my butt set in monitor mode at the demarc point made a call heard the DTMF tones I was able to call any set with a target line program and got the correct extension, there is a bank of 100 numbers, isn't DIDs auto by default?. Because there is no auto...

I have a problem with analog four DID trunks when you call any number in the group you can here it hit the system, there is a long pause and then a reorder tone is heared but if you redial the last four digits during this pause the correct telephone would ring. What could be my problem?.Is it a...

I am thinking I want to dial extension from system to the other system would this allow me to?.Would I have to use an ATA at one site?. through the gateway and the other site go from the gateway to the trunk card?.

I have a look at the two system to day,one expanded MICS and an ICS compact systems I have never work with the norstar VOIP gateway your help would be appriciated. In this sceanario can I used ADSL between the gateways,this link up is voice only what would be your recomendation.

Thanks Guys, I would be meeting the client on thursday I would have somthing more specific for you guys.

I would like to have some info on connecting norstar systems at two sites. I have not yet found out the software Rls , the two systems are 0x32 and Ics Compact. Thanks a lot any0ne.

First telco assigned to the four analog DID trunks four numbers 419-9990/93 then they made a change to the set up, they withdrew the numbers and program the bank of numbers towards thes four trunks, if I call the first #419-9990 I can hear it hit the switch the other three #s two just give ring...

I have done this test already works just fine can call any ext and talk to it.

Thanks I will get telco to switch to ground start and will let you know the outcome.I was about to ask them to make the change.

Yes I have Install a DID card, I thought these cards were analog. Note: we are not using PRI.

I had a talk with telco today they engineer told me that they do not support loop start analiog DIDs for the norstar the exchange is a DMS100, Would you be able to tell me what type of configuration comes from telco?.

Hi, I have applied a target line to a trunk and assign the target line to a telephone made a call did not ring,applied prime line to trunk and it ring at prime phone,let me say we had an option 11 and we were looking for the same one on one situation where you can dial a seven digit direct to...

I have been able to change to supervision because I do not see this prompt in the DID trunk settings. I have check with telco they have configure the trunks with no numbers assigned, they have assigned a hole block of numbers and point them at the DID trunks this works with the option 11 systems...

I will check this and let you know.One question for anyone who knows, do I have to apply each DID trunk to a target line and then apply this target line to telephones? I know the option11 translate the incoming digits and routs them to the correct phone.

I am not being able to set these trunks to auto answer I do not see this promp while programing the DID trunks.