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On Hold Time
I put myself on hold for almost an hour. I did not get dropped. I did learn our on hold music is not so good!!- andyj66
- Post #3
- Forum: Nortel: CS1000 (Meridian) systems
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CallPilot Functionality
We used to use application builder to handle incoming calls, and it worked fine. I still use it for multiple people at a phone number. We went back to a call center, because people wanted a person not a menu.- andyj66
- Post #6
- Forum: Nortel: CS1000 (Meridian) systems
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On Hold Time
I have a user who claims that a person is dropped when on hold after a certain period of time. I was wondering if there is a setting to adjust how long a person can stay on hold before they are dropped? Or are they not dropped, these people are just hanging up?- andyj66
- Thread
- Replies: 3
- Forum: Nortel: CS1000 (Meridian) systems
