We are using NICE Perform.
So we require playback server to achieve this? Any specification regarding playbak server along with pricing details will also helpful.
With playback server anyone using analog phone can access the recordings, but that has to be within the premises. What if someone...
Hi Everyone,
Our client needs to play recordings from remote location using a telephone and not PC Sound card.
Any thoughts of how it can be integrated with the existing NICE solution will be very helpful. We have NICE Logger 9.06
Regards
akalvi
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