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Like ipolmans said, but if you just disable the tree like you would do to make changes it still plays Menu 0, I just want the greeting to play then a custom AA menu prompt.

I still need the voicemail to answer the lines but now instead of getting options from the tree the options are listed in the greetings.They list their agents but as you can only have 8 options from menu 0 some of them are now peeved that they are in the press 1 option listing other agents.

OK stupid question, how do you stop a CCR tree from playing? at the moment I use another tree that's not been set up and just record 1 sec of silence in home menu 0 this works but is there a correct way, thanks ray

Thanks guys.

I have a phone extn set up with an information mailbox, when that extn rings I would expect it to go to the information mailbox of course it doesn't it goes to the GD, any thoughts?? 8x24 MICS and flash VM.

Door bell button works.

And when the putton is pushed what do you want it to do? i'm guessing to page a pre recorded message that a machine needs service or UPS is at the pick up counter!!

The T7316 has 2 buttons below the keypad and the T7316e has 3 buttons, (the 3rd button is a handsfree)

Ok thanks guys, just to confirm as the customer wants to know the fix will be 100%, so if i renew the PCMCIA card it will fix the garbled messages on the mailboxes?

Yep Curly has it right on this, Algo very dependable and robust, you can also change the volume,sound and pitch with the handy screwdriver they give you.

Are the messages stored on the PCMCIA card or is it somewhere on the circuit board? I,ve got to go in to the customes site and I'll ask if it's happening on just the service box or others as well.

Has anyone an idea why some messages on a Call Pilot 150 are not recording clearly, is the recording part of the voicemail renewable?? I don,t know if this happens to all voicemail boxes or just the off site service people who have off prem notification.

I know what you're saying about the names etc but it's easier to explain and for people to understand when you say an RJ45 plug, it's like calling something by it's trade name and not what it is i.e. Hoover for a vacuum, Kleenex for tissues etc.

The plug on my Tempo Lan Toner AT8L has a similar type plug, it an RJ45 8 conducter type but it will fit an RJ11/12. Now i had a look at the Sandman website and he does sell the same type which he calls a "Blue Universal Modular Plug" basically a "shaved" RJ45 which will do the job, and thanks Ray

This is a question about Registered Jacks. It looks the same as an RJ45 but it is only 6 pins ( and no it's not a telephone one ie RJ11 etc.), the one i saw was plugged into an RS232 converter, does anyone know the correct RJ?? number so i can order some, thanks Ray.

OK thanks i'll look up Command, i went to the pharmacy? round the corner and asked to look at the equipment(got some strange looks), turns out if i Google "Retail Systems" it comes up with some options.

I know this is not phones but have a customer ( a car dealership) who wants to let the customer know that they have finished the work and need them to come to reception by paging the device that they give to them. I think they use this type of system in drug stores when you give them a...

With just the headset and no lifter attached, just press the handsfree button ( if it's assigned to ring on incoming calls), or you can press the ringing line button, but by pressing the headset button you don't have to look to see what line is ringing.

Just press Rls to hang up, also if it's a ringing phone just press the handsfree to answer a call.

When i get the time i'll go back to the site unplug the flash and have another go at the NAM which is hanging on the wall ready to go LOL, you all know what it's like, customer can't be without voicemail but doesn't want to stay late. I think i did try some 12xxxx 102xxxx...