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If removing the patch panel from system doesn't fix issue, i will try the idea of adding some lenght to the dialtone lines coming into the building also. I am willing to try any ideas that anyone has.

I have never had the echo, nor have I been able to recreate it to test. At first they stated it was only on incoming, then went to being on both. First was stated that customer on far end heard the echo, but now people have changed their minds and they hear the echo too. I patched around the...

We have changed line setting from short to medium, to long. REbooted system after each change and still have issues. We just changed every phone on system this monday and customer still has echo. We are the telephone company also. Were on physical pairs to begin and have been changed to a...

We check for updates and patches other day. And thought it had all the up to date patches. I will have to check agin to make sure.

Can make calls off butt set and sounds fine. I haven't ever had the echo issue happen to me. So its like I am searching for an issue that I can't even prove to myself is there. We ordered new phones this week and going to try them. The sets and wiring to each station is only stuff that hasn't...

Yeah they get converted at office to digital go over the carrier system to building. Then are converted back into the POTS lines, then cross connected directly to BCM. No VOIP service at all and no IP phones on system. Just plan telephone service and the 7308 and 7316 sets working on system.

I have a customer that we just installed a BCM50 bout a year ago now. They are complaining if echo on line for last 7 months or so. They have 8 pots lines from telco, and maybe 20 or so extensions. Have the main unit and one expansion module on system. We have checked all pots lines and...