I am trying to find out what we should have for hardware for these items to sit on. With this years expected growth, we will be looking at about 2500 nodes by end of year. I am not finding much in the way of hardware requirements or even recommendations and I am hoping you all could help out...
I am looking to find out if there are some "top of the line" vendors in the Ohio (US) region. If anyone has any suggestions please let me know.
Thanks,
We are looking at doing full OCS integration. We know that we can do unified messaging with exchange07 with our current release of 8.0.8.10_1. We have had a MS Rep tell us that we need to wait for 8.1.x for full OCS integration to work correctly.
If you can provide any information that would...
I am trying to find a always on, station side call recording solution that can handle about 2000 stations over 13 different controllers. We handle about 1 million calls a month not including internal calls. We are wanting to record all traffic in and out of the network along with internal...
There could be a couple of reasons for the one way adiao that you are having.
The fist few things I would look at are the timers. There is a good help file on what timers to take a look at and you can find it by searching Call Overflow.
The second would be if your agents are using...
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