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  1. Scooter2k8

    Embedded VM Prompts

    Did you upgrade the embedded card to the 4.0 platform? it is possible that the Voicemail Card is 3.xx version still. I have had that problem in the past of no prompts playing because the IPO doesn't recognize the card.
  2. Scooter2k8

    End User Admin Documents

    Great feedback! I appreciate the help! I am aware of the Knowledgebase with Avaya. but their Documentation is 434 pages just for the Admin side. Nothing worse than handing a customer that info, and saying "RTFM",lol. I have done more than my fair share of training at Avaya, but Sales Reps insist...
  3. Scooter2k8

    End User Admin Documents

    As most of you Techs know, Customers want documentation on how to do MAC's, Changes, etc. Anybody have Documents they give to customers on how to do this? Screenshots, step-by-step? Thanks
  4. Scooter2k8

    Huntgroup voicemail

    Voicemail Pro, in the still queue under that HG, put in a menu, 2 second timeout, leave mail action on timeout, specifiy huntgroup mailbox. give it a try.
  5. Scooter2k8

    CDR

    Avaya does support CDR Dumps to a Centralized Voicemail, but reduce the records to 100. when set to default of 500, this can cause a TCP stack error, and render the Ethernet Port unresponsive-no LAN connection-no SCN or voicemail. I would recommend for Long term use, use the Delta Server for...

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