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  1. markukug

    suspicious calls on a VoIP trunk scanning a range of extensions

    Our provider had to reconfigure the firewall of the "Patton" --> Now the problem has gone  
  2. markukug

    suspicious calls on a VoIP trunk scanning a range of extensions

    We've got the following phenomenon on our CM 7.0.0.2.0-SP2. On a VoIP-Trunk (terminates as E1/DS1) we get suspicous calls which seem to try to scan through a range of numbers. list trace tac output: 14:32:35 TRACE STARTED 03/20/2019 CM Release String cold-00.0.441.0-22684 14:33:11 Calling party...
  3. markukug

    MST decode / approx. 2% of callers cant be heard

    Thanks kyle555. Unfortunately the command provided "/usr/bin/sudo /opt/ecs/bin/logc -c 'view%mta' > /tmp/mstdecoded.m" is not delivering a result due to "not authorized"-message. User not authorized to execute mta, contact AVAYA The reason may be that ACM is not running or the Trace Analyzer...
  4. markukug

    MST decode / approx. 2% of callers cant be heard

    Is there a way to convert/decode MST logs without being tier 3 or 4 engineer? Any help is appreciated. Thanks in advance We currently have an issue that (randomly) approx. 2% of the calls cant be heard by our agents (caller can hear us) and the caller then is being transferred somehow to...

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