pronei,
If you can't turn out the light with the mck key then there is a problem with the PBX. Maybe the card he is on is bad. Try moving him to a different TN on a different card. If there is two sets you will have to do this twice once for each set. The MCK key is a command from the PBX to...
You have to use the 1st or second level pwd to change time with rls 3 and up. Don't ask me why it's a Nortel thing.
I ran into this myself after upgrading to 4.5
Scenerio:
PBX 1 Nortel 81C 4.5 calls PBX 2 81C 4.0 via PRI ties. Number called in PBX 2 is CDP from PBX 2 to Cisco Call Manger 6.1 tied to PBX 2 via PRI with ISGF interface on DCH. When call reaches the Cisco call manager the Name does not appear only the number. This is a Tandem call...
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