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I have one phone, and it does something strange. When the user calls another number and leaves a voicemail, he hangs up and a few seconds later his desk rings back from that number. There is nothing on the line, just a dead callback. I don't know why this would do that, and I am starting to...

Figured it out, use any headset with rj 9 and program headset key

We have Mitel 5320's and in the back it has plugs for handset and headset. I have a secretary that wants to use a headset. If I just buy her a wired headset with an RJ9 plug on it, plug it in the back of the phone, will that work? I was looking at some low cost ones on ebay like this...

Thanks! I will replace the LAN protectors.

We have a mitel system and were going to run an analog phone to another building for a fax. At both ends we have surgegate 1 GIG Cat 6 Lan surge supressors. The phone line is fine until you punch it into one of the surge suppressors. Then when you dial it the phone rings once and hangs up...

When I set up the phone in the server I selected 5302. For some reason, it won't let me direct input the MAC address either - it is greyed out.

We have a 3300 Mitel and use 5320's for phones. I wanted to add a couple of 5302's in store rooms, but they don't seem to work. I added them, but when I go to pin them they don't work. I hit * - all lights flash - then #ext#***# According to what I read, the lights should all go out and dial...

You may be right, the conference number is 5, but the feature codes is *80. I thought it was *4. I'll give it a try, thanks.

We recently switched from a Nortel system to Mitel VOIP and analog system. In one of our conference rooms we have a polycom soundstation 2. When we try to use the conference feature it does not work. We dial the first party, hit conference, get dial tone, dial the second person, hit...

I installed a new phone in an office, and it works. However, every once in awhile, nobody at the desk, phone on hook, just out of the blue the dial tone comes on and disturbs the person on the next desk. They have to reach over and take it off hook and re-hang it up. Is this a wire issue of...

That worked, but they still complain it is not loud enough even with vol at max. (copiers running, etc). Is there any way I can program another phone to ring at the same time? I can put an old phone on that line and put the bell way up. Does the outside switchboard number translate to an...

We have a 2250 console and the receptionist says she cannot hear it ring very well. It is as loud as it will go. Right now, if she puts it on night service it goes to another phone/answering machine and that is loud. How can I program a ringing number into the console, or make the outside...

We have buildings that are connected from the pbx to wire blocks and lightning arrestors in each basement. Now they want to hook up a new building about 400 feet away. To run 2008 and 2616 nortel phones, is this too far away for just regular twisted pairs? Our tech mentioned we might need a...

OK, I obviously don't know what I am doing here. The previous administration had left CXFA, TGAR 3, NCOS 3, and then put in the forward to the cell without a LD code. In other words, that phone could call China and we would never know. This is used on just a couple of security phones...

Need some advice here. We use a 6 digit code to go to LD, and be tracked by our accounting software. In a couple of cases, we change the TGAR and NCOS so that no code is required - that way, calls can be forwarded to a cell phone (for security officers). Professors on my campus want voice...

I am tending to agree with GHTROUT. The book is already mostly useless because as moves/personel were changed the book was not kept up. What I do now is plug a 2616 display into the block and call myself - then I get the right DN, cross check that with the TN, and then I know I have the right...

The way we keep track of what wire block goes to what TN is an old book left by GTE. We actually pull out a pencil eraser and change things that way. Over time, I have been converting everything to excel sheets. Can I just put this information into the switch as I go under "notes" or...

Well, that's the problem - the list is not long at all. You can see the number 106619 is at the top and bottom. That is what I mean about it repeating endlessly, it just loops over and over with the same numbers. Now we have auth codes that are way higher than any shown here - like 518241...

Does not work for me. Switch outputs and endless loop that I know is wrong: REQ prt TYPE aut CUST 0 SPWD CODE CODE 106619 CLAS 001 CODE 108311 CLAS 002 CODE 111695 CLAS 002 CODE 113391 CLAS 001 CODE 115079 CLAS 002 CODE 117423 CLAS 001 CODE 117617 CLAS 001 CODE 120155 CLAS 002 CODE...

we use 6 digit auth codes for long distance. we add them as new people are hired and delete them as people leave. However, we are sure that some codes are still active that we did not delete and are still in the switch. How can I print out a list of AUTH codes that are currently active in the...