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  1. Barbara Tucker

    REMOTELY BUSY AND RELEASE A STATION?

    Thank you AvayaTier3!!! however, the users I'm trying to give access to does not have access to the CM to do SAT commands. I was looking for a remote busy/rel station by either a feature access code *37 or dialing a DID and entering a security code and being able to activate the command like I...
  2. Barbara Tucker

    REMOTELY BUSY AND RELEASE A STATION?

    Thank you ALL for your responses. Let me see if I can explain further. I have remote users who do not have hard phones and when they lose their internet connection Avaya continues to deliver calls to them as they think they are available. It takes a while for the keep-alive to finally show...
  3. Barbara Tucker

    REMOTELY BUSY AND RELEASE A STATION?

    thank you Deaftone! We actually have that feature as well, but I need to remotely busy/release the station.
  4. Barbara Tucker

    REMOTELY BUSY AND RELEASE A STATION?

    Thanks wpetilli!! Actually, what I'm looking for is a way for the call center to log out a remote user when their internet gets stuck and they keep getting calls. if it's during business hours we busy and relation the station and that does it. But after hours or weekends I don't want to be...
  5. Barbara Tucker

    REMOTELY BUSY AND RELEASE A STATION?

    Does anyone know of a way to busy and release a station remotely? Thank you!

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