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We have moved the moved a Aastra 5370ip phone that was originally connected to at the PABX to a desk. I know the phone worked previously, it now just sits on the" Set up on Network by DHCP". The LAN cable is connected and is connected to the network. There is a laptop next to it, if I plug the...

Sorry if i wasn't clear before.. But what im trying to do is just to use the CMG daabase for the InAttend Clients as the directory

Hi All, Can anybody please let me know what configurations need to be in place both from InAttend and BluStart CMG to ensure database integration .. InAttend version is 2.2 and BluStart CMG 8.1 Thanks a lot

Hi Guys, I've come across this issue where in one computer which has OWS installed, the function keys only work if we click on them using a mouse.It does not work if the function keys are pressed using the keyboard. There are 3 computers with OWS installed but this issue has only come up in one...

I've come across an issue where BluStar agent was working fine with Solidus 8.3 SP1 and for no apparent reason this no longer works. When you launch BSA it comes up with an error message saying “Unable to connect to server” .The BluStar agent log files gives the following error 03-17-2015...

Thanks a lot for that...

Thanks for the info doktor...I have another clarification By internal number do you mean this? RADNP :VSID=3&&7; RECORDED ANNOUNCEMENT DIRECTORY NUMBER INFORMATION VSID DIR CAT 3 40147 1 4 40049 1 5 40306 21 7 40050

Hi, An somebody tell me how do i change an existing message on a VSU? CAn i record it using any extension? Whats the procedure to do that? Thanks in advance

Hi PArnum In a group hunt how does it detect the group is busy? IS it when all the members are busy?

Thnaks for that... I tried creating a generic extension and make the extension with the voice mail box the 1st answer position for that through a PELPI. Then divert the calls that come through on the extension without the voice mail box to the generic extension. But the call gets sent through...

Hi Guys, I have a few extensions which do not have personal voice mail boxes. So when all the users are not available the requirement is to divert calls that come through on these extensions to a voice mail box of another extension( that has a personal voice mail box) so that no calls will be...

What i meant to say was i tried entering the new licence keys i got for CMG and entered it in to the boxes given.However the save button just doesn't seem to work.Nothing happens and the licences do not get saved. I'am trying to see this through remote desktop..can that be an issue?

Hi, Thanks for that...I tried copying the licence numbers and saving it but it just doesn't save...Anything i'am missing here?

Hi, Can anybody tell me how to install the CMG licences? Is it done in the configuration manager? Thanks in advance

Thanks guys... Running on compatibility mode did the trick

I have been trying to install the OWS application on a Win 7 Sp1 PC.The DNA version is 5.6 SP1. Each and every time i try to run the installation, the progress bar shows as 100% but no setup is launched.I have disabled the firewall as well the virus gurad.I have tried coping the files locally...

If you can point me to any documentation on how this can be done that would be great Thanks

yes i do have

Hi, I just cant seem to figure out how to pop up a list of questions to the agent using outbound scripting. Its not explained clearly in the documentation also. Any help is much appreciated Thanks

I have a problem with my EMG in DNA not connecting for some reason when trying to connect over a terminal server.It gives the error message 'failed to complete transaction with logging facilities server. Verify that it is running'.But when we connect to EMG from the machine its installed on it...