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  1. cecilk

    Noob question regarding adding SIP extensions to shoretel

    Good morning, My question is. When adding a (100 sip extension) to the switches page, does this have to be added to a physical line or can it be added to an empty unused line and shoretel will proportion it out. Probably am not explaining this right, but basically do i need to add a sip...
  2. cecilk

    Question regarding trunk and trunk groups

    Good morning. I am a noob at pbx and telephony, but have a grasp on it. But my question is, i need to remove a trunk from a trunk group on our shoretel system and notice that i cannot do this. Is this where i should delete that trunk and start from scratch by creating a new trunk and a new...

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