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Just an Update ....its been about 4 weeks since running the new version of EDC ver 7.0. I mentioned in my previous post that we had no further problems, well that was true then, but seems that although there was an big improvement, we are still having some issues ("Could not make SSL connection...

Just an update on this issue. we finally made progress by upgrading EDC to version 7.0 I tested the upgrade at one of our stores that were having major CC issues, (having to restart EDC every 30 mins.) Tested for a week and we never had any further problems. Right now upgrading all the other...

We are also still having on-going issues with the EDC, be it on Win XP or Win 2007. "BiggyNinja" - Were you able to get the CC issue sorted out with the SSL certificate? I believe radiant need to update there SSL library that EDC uses to accomodate the IP address changes from Visanet, but I...

Just to add some more clarity to this and backing up a bit.... We are testing out a hybrid arrangment of closing out checks. i.e. servers are only closing their credit cards but the cashiers are still handelling Cash/gift cards etc. for the servers. So we are not doing full blown "Server...

We use VPN at all our locations....really not a big deal, As mentioned above, if you have sonicwall gateways you can use a desktop client VPN "net extender" or find another vpn client compatable with you gateway/router and then once the vpn is setup you could give them remote VNC access to that...

Hi All, We recently changed a process where the cashier would handle and adjust/close all checks to where servers now adjusted their own tips and close the checks. We are now having an issue with balancing the cash draw to the checkout report “cash owed”. When all the checks were closed out...