Search results for query: *

Say you ring in a order on Aloha and send the order to the kitchen, but the order has both hot kitchen items and cold kitchen items, which splits the chit into two chits for the kitchen, but they all need to come out at the same time. Is there a way to associate two separate chits so the kitchen...

Hi everyone, I just bought a refurbished Radiant P1220 unit and it came in the mail today, but was surprised that it did not have any COM ports for the printers. (My printers are parallel printers with parallel to RJ45 on one the printer end and RJ45 to COM adapter on the terminal end. What the...

That reminds me. When I have my dealer come install and configure the Aloha software on the new unit, is it going to be an issue that the HD from the old one is dead? Is there any important data on there he will need to properly configure the new unit?

That's what I feared. Thanks for your help. Luckily all should be well on Friday when I get my new unit. You asked about fixing my terminal. Unfortunately, we had a power surge and both the hard drive and motherboard got fried. I tested this myself. It was time to get a unit anyway as this...

Here is how it is configured: Master Terminal Receipt Printer - COM2 Hot Kitchen Printer - COM3 Cold Kitchen Printer - COM4 Since the terminal they were connected to via serial is gone, both hot and cold kitchen are printing at Master Terminal Receipt Printer (thermal printer). Is there anyway...

Oops I accidently submitted that post. Yes those printers are configured as COM in Aloha manager.

Hey thanks for your replies. Indeed they are actually parallel printers with parellel to CAT5 adapter on the printer, which connected to the kitchen terminal in the back with serial to CAT5 adapters.

Hello! I have two Aloha terminals, one in the bar (Master Terminal), one in the kitchen. The terminal in the kitchen died. I have a replacement on the way, but the two kitchen printers were connected to the terminal that died, so now all the kitchen bound chits are printing at the bar staff...

I called my dealer and he said I could just delete the terminal, but I got an error message that said cannot delete terminal because files are linked to it.

So Term 3 has been gone for about 2 years now, but since it's still configured in Aloha, we get "Term 3 Offline" error message popping up everytime. We do plan to get a new terminal, but not anytime soon, so it would be nice to disable the error message but not delete the terminal itself. Any...

Hi everyone, Our owner needs sales records from three months back in 2006. We have since archived that data on external hard drives, and the data is no longer on our main BOH fileserver. In order to compile this data, can I simply copy over the three months (which is a bout 75 folders, which a...

Hey guys, We are about to be switching from DSL to cable soon at our location, and know we are going to run into some network downtime while the cable guys do the installation. I know there is something called "redundancy mode" which allows the FOH terminals to run solo while the network that...

Awesome thank you for the recommendation that utility does exactly what I needed it to do.

Hey guys, So I have a Aloha EDC credit card transaction report that is almost a 1000 pages long and need it saved because I am hunting down a particular transaction. When you hit the "print" button it automatically starts printing; I don't get the normal "print" dialog that allows you configure...

Oops the subject is wrong on this post that was a question I was going to ask but then I remembered I needed to fix this logo issue first.

Hi guys, I have two Epsom thermal printers that work just fine when I plug them into one of my Aloha POS terminals. The only problem is, since I bought these from a restaurant that went under, the old logo from the other restaurant is still showing up. I asked my Aloha dealer how to do it and He...

Hi guys, I have in my kitchen two printers. One called just "Kithen", where entrees, apps, and salads print, and the other one called "Sushi", which is where the sushi itmes print and is located in the sushi area. What I would like is for the sushi items to also print on the "Kitchen" tickets...

hey guys, We are currently building another bar/restaurant, and with a very tight budget we are trying to save as much as possible, but still opted to spend a little more for Aloha since Aloha has worked so great for us at our other stores. On our quote from our dealer are RADIANT TM-T88IVP-834...

Hi, I have a question regarding setting up a promotion in Aloha. At our bar we are planning on doing a promotion called "25% Thursday" in which Thursdays everyone gets 25% off alcohol. I was going to make a price change and set up an event that activates it, but it would literally take 5 hours...

Hi all, I have question about aloha ecard. Can it be set where the customer can tip on the ecard if there is a balance left over? Also, can it be set to where the card loses value after a certain amount of time? Thanks a lot, Tyler