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I am in the process of getting all the stuff to clone a hard drive and I came across 1 issue. the system is a release 6 and i had the customer check the hard drive and found that it was a ST3160318AS. It comes up as an 160GB with 8 Mb of cache. Should i use a SSD of the same size? can i use...

Ok thanks for all your help. When I swap the harddrive out. I will post an update if it fixed the problem or not.

Few questions Can I get the harddrive info without taking it apart. Has anyone replaced a harddrive with an ssd harddrive and it works. If so is there any documentation on it. And firebird do you have a link to the serial port documentation for a bcm 50. I know I have to order a special...

Ok thanks for your help. I will try a new hardrive. I have had a similar problem with a release 3 but that one was resetting every day sometimes twice. A level 2 reset did not fix the problem. I ended up swapping out the unit with a spare system I had.

The alarms just show when it restarted. It doesn't show why it restarted. Can you schedule a reboot for once a week? It has been about every 8 days. My only thought about the hard drive is that the money they spend could be used toward a new system. But if it is the harddrive that would...

I have a bcm50 release6 that keeps resetting once a week. I have replaced the power supply moved the power cord,updated the system to the most current update and it's still powering down. I am thinking hardrive. But am not sure. I don't want to see the customer pay for something that doesn't...

This is one error i found from march records 16:02:35 > CC > CRef Origin: CRef 12 DISCONNECT Cause - Invalid IE content Location: Private network serving the local user Coding Standard: CCITT standardized coding as described below Cause Class: Protocol Error Cause: Invalid information...

I beleive this was the second patch BCM450.R600.SU.System-010.201204-1. Along with the desktop.

This patch, then the next one in February or March. Another vendor who helps in situations like this installed the last patch. He looked at all progamming and said it looked fine. When I updated the system to a pri i installed an expansion and put the pri card in the expansion. I originally...

I have a bcm 450 that we have been troubleshooting with provider for the last past 10 months. They randomly get dropped calls only when they get busy. The calls were only being dropped originally in the acd. Now it happens all the time. When the call gets dropped it usually says normal...