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  1. mmeredith

    Hunt Group Issue

    Thank you all for the help! I used the system monitor and system status to determine a user had a follow me to the user that was getting called. It was too simple and I should have caught that yesterday. The two employees work in two separate areas of the business so somehow they accidentally...
  2. mmeredith

    Hunt Group Issue

    Greetings: I have a employee that is not in a specified hunt group that phone started ringing with the hunt group. I have checked the hunt group, etc. Where to look now? Best, MM
  3. mmeredith

    Tracing Hunt Group Overflow (IP Office v 11)

    CalgaryJeff: That is EXACTLY what was configured. Good call! I thought I was going crazy! Thanks again everyone for all the help!
  4. mmeredith

    Tracing Hunt Group Overflow (IP Office v 11)

    The main DID points to the main hunt group. I've checked all of the members of that group and cannot find a forward to the next one.
  5. mmeredith

    Tracing Hunt Group Overflow (IP Office v 11)

    This is VoiceMail Pro.
  6. mmeredith

    Tracing Hunt Group Overflow (IP Office v 11)

    Greetings: I have an issue where I know our main group (incoming calls) forward to a secondary hunt group after so many rings. This works and it has been tested. The issue I have is that I cannot find where it is configured in Office Manager. The main group has NO overflow set, yet it still...

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