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  1. mmccaffery

    External calls cannot be forwarded to external phone number.

    Thank you very much! I'll start reading through this when I can. Out of curiosity, I do have access to a menu via the browser (see attached). I'm not sure if things can be administered here or if this is for a separate part of the system...
  2. mmccaffery

    External calls cannot be forwarded to external phone number.

    I'm hoping I'm in the right menu. After logging in to the admin section on one of the phones, I see "Terminals & Sets" and then "Lines". In lines, there are 284 different lines. Most just say: Line XXX:Line XXX> Though some say an extension like: Line157:5706> None of these match the...
  3. mmccaffery

    External calls cannot be forwarded to external phone number.

    This one has been perplexing me for a few days now. I will also preface this by saying I inherited this system and am trying to learn as much telephony as I can over these past few days. I set up one of our phone sets to forward calls to an external number. If I call the set's number with...
  4. mmccaffery

    External calls cannot be forwarded to external phone

    Well whoops, I accidently posted in the wrong forum. Sorry about that, but thank you for the quick reply. I have a Norstar Plus system, not a CS1000. Gonna ask over there
  5. mmccaffery

    External calls cannot be forwarded to external phone

    This one has been perplexing me for a few days now. I will also preface this by saying I inherited this system and am trying to learn as much telephony as I can over these past few days. I set up one of our phone sets to forward calls to an external number. If I call the set's number with...

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