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I was wondering if you guys have any good advice for getting started as a Cisco Contractor? Right now I have a 4 year university IT degree, and about 6 years of Networking/PC Technician/Premise Tech experience. I'm currently pursuing my CCNA, and I think eventually I would like to start my own...

I'm trying to train myself on CISCO all IP hardware, because CISCO appears to be the front runner in VOIP and network switching/routing. Seems just about everyone is slowly but surely abandoning the digital voice method. The main ones that stick with digital are companies that have old Cat3...

We use Mitel at our healthcare facility, and it seems to work well. We have a mix of IP, digital, and analog sets throughout several buildings. Some of our newer Mitel IP sets are beautifully designed, and come with bluetooth handsets (not headsets mind you), which eliminate the worries of a...

In terms of price and prestige, what order do the major PBX brands fall in (in your opinion)? I guess what I'm asking is what is the Lamborghini PBX brand, the Buick PBX brand, and the Kia PBX brand? From what I see, Cisco/Shortel/Avaya(Nortel) are at the top, Mitel/Panasonic/NEC are middle way...

I used to work with a group of guys that all had over 30 years in the telco business. They would tell me stories about how they watched the industry move from analog Stromberg-Carlson XY Central Office switches to the first all digital Northern Telecom DMS-10 switches, and how revolutionary...

Looks like Avaya is going to keep rolling out updates for the Nortel IP phone system line for the next 4 years, but who knows how long they will keep doing this. It would have to be a HIPAA violation to use an IP phone system that no longer gets manufacturer updates, because hackers could...

Haha, life changes things sometimes. You know how it goes. I'm still working on getting some certifications at the moment while I decide which direction I want to go.

For the Nortel products (CS1000 and BCM) that still get support updates through Avaya, you are probably in the clear. Within the next 4 years you may see support end for those products if Avaya decides they don't want to be generous anymore by rolling out updates for a competing product. Avaya...

I work in the healthcare industry, and HIPAA compliance is always a big topic with our IT Department. I know Windows XP will lose all support in April 2014, which would mean any healthcare facilities running Windows XP workstations on their networks are not HIPPA compliant per HIPAA Security...

Yeah, but Nortel is gone and ain't coming back. I just wouldn't put a new Nortel system in or recommend a customer keep a Nortel if they have the desire and resources to upgrade. Nortels may very well be the most reliable PBXs ever, but customers don't want the backbone of their business running...

And I may get lamb blasted for saying this, but I don't know why so many installers think the Nortel sets are invincible. I worked at a telco that did strictly Norstar and Option series installs, and I saw plenty of Nortel desksets and KSU's that had to be replaced due to age, or wear and tear...

I have seen some of the new Toshiba sets you are describing, but I can't make up my mind if I like them or not. They are pretty minimalistic.

Sorry if this thread is a repeat, but I greatly appreciate any helpful responses to my question.

I just saw today where Panasonic still makes a digital system, and from what I hear, they are a pretty reliable and established brand. Might have to check them out...My problem with Toshiba is their desk sets look so freaking cheap. Its almost like Walmart helped design them. To Toshiba's...

Howdy! Wondering if any manufacturer produces a line of DIGITAL phone systems comparable to the quality of the discontinued Nortar CICS/MICS product line. I know Toshiba has the Strata line, NEC makes the DSX line, and ESI makes a digital-hybrid line of small office phone systems. But are any of...

Yeah I left out the voicemail on purpose. Speaking of newer supported systems... I keep seeing recommendations for Avaya IPO on here and even other forums for that matter, but there seems to be a reluctance to mention Cisco's IP line of products. Any particular reason for not mentioning Cisco?

Seems also that most of these contract phone installers might get their foot in the door for a phone system through other services that they offer such as security systems, pre-wiring, networking services, pc maintenance, etc. I think it would be an attractive offer to a small business who was...

Thanks that is sound advice. I still think the nortel would be a viable option for maybe a trucking company, hardware store, warehouse etc. if all the customer needed was a perfectly fine used system that could transfer calls, voicemail, music on hold, auto attendant, and other basic pbx...

I was hoping to get some good advice from you guys... I'm considering trying to start my own phone system installation business where I install Nortel CICS's and MICS's for small to medium sized businesses in my area (southeast Mississippi). I have experience with programming these babies from...