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Just swapped lines 2 and 3...trouble followed. Put them back and now all 3 do it. I'm going to try and replicate this on a spare system in my office tomorrow.

When trying to get to disconnect timer, I go to Resources/TelephoneyResources and I'm using internal trunks so I select the " MAIN - GATI4" line and nothing opens below, just the spinning hourglass...only get the option to "disable" the module.

UPDATE: Just tried every "loss package" and there's no change. Lines work properly and disconnect when testing ahead of the system with butt set......now I'm thoroughly perplexed! Is there a "disconnect timer" that can be adjusted for each line besides what's on the "properties" tab of the...

Ok CurlyCord, i'm at customer location now. No luck with the Telco on finding the 5ESS options, actually these lines go through a SLC. Anyway.....see my answers below: -Does it ring forever or timeout? [highlight #FCE94F]Rings forever or to the Info only MB[/highlight] -Where does the call...

Hello all, I have an issue with "abandoned calls" continuing to ring a HG after callers hang up. They are analog POTS lines and I set them up in the BCM as supervised and 600ohm....basic stuff. The calls are answered by the AA and callers flow through the options from there. I don't see any...

I have plenty of VM licenses Curlycord. Since I was unable to overflow to an Info MB or anything except the GMB or a subscriber MB, I wanted to log into the subscriber box and see if there was an admin option to choose an alternate greeting but hang up with no record option for callers...making...

Thanks Snowman but I can't get the HG to overflow to the SDN I created in CP.....it's not a valid DN.

Ok, looks like HG can only overflow to VM DN and have a HG subscriber box answer not an info mb. So I'm back to square one. Now I can't seem to find a way to make a subscriber mb change to info only. Can't find admin options within mb to make this happen.

Yes, I recorded a spoken name, mb recording and changed password.... Hmmm

Thanks for that info but I just get the general delivery mb instead. HG01 is 397 so I made info box 397 then set overflow to VM DN 363. Am I missing something?

Hello all, Working on a BCM50....first one since 2010....uggghh....it's all coming back slowly! How can I overflow unanswered calls from HG to an info only MB, either subscriber or non-subscriber? Is there a way to maybe send the call back from the HG to the AA from which it came but to a...

I was looking for a way to restore the port without resetting the system. So I just reset the system anyway and the port comes back up and I draw DT but then it drops again. Mind you, there is no I/W connected. I reset the system again, ret to svc, busy out, ret to svc, CP_DEV_IDLE....never got...

Thanks for the response. I can't draw dial tone from the port with the jumper off right now. The wire is good, no s/c , I already metered it and I'm sure it was cut and re-spliced already.

Hello all, I'm working on an SX 200 release 5.0.2.14. There has been construction here so I'm sure that's the reason this analog station port is locked up. I've remove the jumper and tried: diagnostics > busy out diagnostics > ret to svc When I do a reports > show status it's "idle". So I...

Not sure what you mean by exporting. I'm definitely going to "print all" but is there an export option along with backup/save? I'll have to take a look on Monday. Thanks!

Nuts, I don't have the same release here at the office so I'll have to go back to the site and "print all" Thanks Tommy

Hello all, Is there any way to view a saved Magix config in WinSPM? I'm upgrading a customer to a different system and I'd like to view some programming without having to drive over to the site. Thanks!

I just found this on eBay. A Merlin Magix Upgrade Card 11MX40-A1 700306681 System Software R4.0 V7.0 Link Not sure if this is a virgin card but can these be used more than once? I thought it was a one time use only.

Yeah, I knew about the ring groups.....could have used that feature last month when I was reconfiguring one of the workgroups after some personnel changes!!! Didn't know WinSPM could convert. I will check it out. I like this idea but will I be able to use the existing PCMCIA flash card...

Actually, the protocol should be the easiest part. I work for the LEC and this Magix is in one of our company buildings which houses many of our work groups like engineers, outside techs....etc. Working with our PRI provisioning group will hopefully be a piece of cake and I'm hearing that the...