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Only notice that the timestamp for embedded voicemail messages are off about 30 mins. (ahead of current time) How is the time updated on the embedded voicemail card?

Reply with phone number to call. I'll assist you.

DTCommunication 6783889163 Remote Access MAC/Troubleshooting Only.

Thanks for the tips! The NIC cable between the MAS, and MSS is connected to a 3com hub provided by Avaya. I will get a crossover cable and swap out and verify if we get those errors again. I have checked the adapters and the private LAN is on top. I will check the DNS for the private LAN adapter...

Yes, they are hearing that message.

1 MAS, 1 MSS

We are at version 2.0 and here is the error that's shown while running command displog -l act from a command prompt: App Resource Location Alarm Alm Ack Date/Time VS PERF 1 WRN N 08/17/06 09:48

Once again we are getting this error. I was told run a port traffic report to verify how much traffic the system is taking and it shows fine. No ports are busy. Any ideals where this error is coming from? Users are reporting an announce message while loging in to thier mailboxes of the delay...

Is it safe to update a MAS system using the Windows Updater? Are there any catch all when downloading updates, or are there any updates that will effect the system? I know that some updates will require a system reboot.

Yes it did work. Also had an issue with the firewall on the user PC's. That that's another story

Thanks we will try this.

What registry settings need to be removed?

Is there a modular messaging un-installer that will completely uninstall all traces of the client from a users PC? It seems that if we use the windows uninstaller and perform a reinstallation of the client, the software retains some of the settings from the users mailbox. S Software Version is...

Tracing is not active. This issue is the first time that this has ever happened. The system has been installed for quite a while. Unit is at Service Pack 3

Ok thanks for your assistance. By the way, where are you located?

Private LAN is selected first in order. Anything else to check?

How can you tell what NIC is at the top of the network list? Reports look ok with no all ports busy. Integration is SMDI, and version is 2.0 with all updates. No heartbeat errors in the event logs.

Also, what type of delays are the caller experiencing that the documentation refers to?

So monitor with the port monitor application? I also noticed as the documentation stated that the alrm should clear on its own. Do I understand correctly that a certain percentage of the ports will need to be in use before the alarm will display in the log?