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Thanks so much for the information and help. I really appreciate it.

Hi There! I had a customer ask me how to redirect all incoming calls to his cell number from his extention (T7216e on a Nortel MICS system. I did some reading and I'm kind of confused. I know that the software has to be 4.1 or higher. Here's my questions: Should I use line redirection or...

Thanks for the response curlycord. It gives me some idea of where to start.

Hello everyone! I have a customer who's CiCS system is behaving badly every so often. Sometimes they can't make any outgoing calls and their Caller ID doesn't work. When they plug out the system and then plug it back in again everything works fine. I mentioned this to my supplier and he said...

Hello Everyone! Just an update and a thank you! Last week I installed a 2 port fiber expansion card and a 0x16 fiber station module. Once I had everything connected I noticed that the Nortel T7316e that I had connected to one of the new ports wasn't coming up properly. The red light on the...

Thank you so much guys. I'll let you know how it works out tomorrow! Thanks again!

Hello everyone! I really enjoy this site because it's very helpful. I'm going to a customers tomorrow to add some additional station ports to their existing MICS phone system. This will be the first time that I've performed such a task on this system. I'll be picking up a 2 port fiber...

Thanks for the info Multimedium. I told the customer that I'll be back on Monday. I'll try out your idea then. I appreciate the quick response

Hi. It's great to be using this form once again. Here's my situation. One of my clients runs a medical clinic that includes a Pharmacy on site. They have a Nortel CICS system with a Call Pilot. They asked me about 2 months ago if I could program the phone system so that all the calls for the...