My co-worker who is our NEC expert is out and I need to remotely swap 2 extensions. Can anyone assist me with the first few steps necessary to complete this? I know it has something to do with moving the LENs but I'm kind lost from there.
I also know that I'll have to verify the Prime Line...
Thank you everyone for your responses. One of my co-workers was able to show me how to dial into the system and make the changes so the user is all set! Thanks again!
I'm new to using NEC's. I've got a user that when on their main line, a second call goes to a busy rather than rolling up to their second line. I walked them through the following steps. Lift recvr, press speaker #1 and dial the extension of the second line. When they enter the 2nd digit it goes...
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