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  1. Dansime

    NEC Topaz XN120 - Auto Attendant

    Good evening, I posted a few weeks ago with some issues with the NEC Topaz XN120 Auto Attendant not working. I received a response to point me in the direction of testing whether the Auto Attendant messages are present. Since then, I've confirmed that the messages are present, and I've also...
  2. Dansime

    NEC Topaz Auto Attendant Off

    Thank you soaressteevan I've now followed those steps and I can confirm that the original correct recordings are still in place, so that is good news I think. I'll be very grateful for any further guidance on re-enabling the auto attendant. Thank you again, your response is much appreciated.
  3. Dansime

    NEC Topaz Auto Attendant Off

    I'm wondering if somebody can help us with an NEC Topaz Auto Attendant issue please. A small local school has been using their NEC Topaz system for many years without any issues. Over the summer holiday break, something has occurred to stop Auto Attendant working. When somebody phones the main...

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