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The phone in question is a Cisco 7961 using Active Load SCCP42.9-4-2SR@-2S.

Thank you for you quick response. Your assessment of the situation was our first response as well. However, both I and my partner have personally experienced the intermittent problem while working on site with the customer. We've seen it happen and verified she was using correct procedure to...

We have a user with a Cisco VoIp phone - model 7942 who states that when she receives a call, puts the caller on hold, receives a 2nd call, and puts them on hold as well, she can not retrieve either on-hold caller. She also states that this is an intermittent issue. Does anyone have experience...

Is anyone familiar with programming the Cisco Hotdial feature (PLAR) to a directory number in CUCM 11.5? Thank you. Bflowers

Is it possible to set how many messages individual useres can receive in Unity Voicemail, or is it simply a system setting that fits everyone? Thank you for any information. BFlowers

We are using Cisco VoIp and are having problems getting the call-forward-all feature to work. When the softkey is pressed, we hear silence, which I assume is the time allowing me to enter the destination DN I want the calls to forward to. As soon as I hit any numerical key on the phone, I get...

Hi; Our company is converting to Unity viocemail, to be used in conjunction with Cisco IP phones that are scattered throughout various locations, some of which are a three hour drive from the offide. I have successfully built call handlers and with the caller inputs. I can record a greeting...

Our old voicemail system had a menu feature where you could enter a sequence of extension numbers pompts in order from 1 through 9. We will be rolling out Cisco Unity Voicemail as a replacement. Is there a similar feature in unity voicemail, and if so, what am I looking for? Thank you...

How do I know whether or not our F9600 M PBX with release 11 software is licensed for QSIG? Bflowers

I've searched every Fujitsu manual we have looking for the key that explains how to read the auxiliary info for the TLOG and TLOGS commands without success. Anybody know where to find the info? Trying to nail down an intermittent power failure that happens for a few minutes every day. We've...

We currently use Cisco 79XX series phones in our VoIP network, which have reached end-of-life/end-of-support. We are looking at the Cisco 7800 and 8800 series phones as replacements. Please share reliability information about these phones, good and bad. We are leaning toward the 8800 series...

What is the minimum shelf load for a Fujitsu F9600 ES (single, one shelf cabinet) including the ability to communicate through a maintenance console (MAC terminal) Thanks. BFlowers

Does Cisco Unity support multiple tennants, adn if so, can one of them be used to provide voicemail to a legacy Fujitsu PBX? BFlowers

We had similar problems on our Fujitsu F9600M. We found that a bad FIPN card was the culprit. Later, we had more alarm issues (moths later). It turned ou that the BMISCA card was creating alarms and needed to be replaced. Start checking MCPR control, and T1, and ISDN cards. They don't...

We have a DOS computer with two com ports for one of our Fujitsu F9600 sites, that we are installing to replace a bad PC. We're using com port 2 to connect directly to the PBX, and are trying to use com port 1 to connect to a modem so that we can dial into other PBX sites through the modem...

We are trying to connect a Cisco Switch port, controlled by Cisco Call manager, to a Bogen ZPM3 overhead paging module. We have tried connecting FXS ports programmed as Loop Start, POTS, and Ground Start configurations. When the Directory Number is dialed, the port sends ring voltage. We have...

We have an F9600 M connected trough pri-lines to a Cisco VoIP network. Is there a way to determine which order PRI ports are used by the PBX when a call is made from an on-campus phone to a VoIP phone? Bob Flowers

Thank you, NewNic. You are a gentleman, and a Fujitsu scholar. BFlowers

We are looking at a used Fujitsu F9600, hopefully, model M. What are the defining physical characteristics of the M verses an XL? I need to verify the PBX model. BFlowers

I figured it out by going through the numbering plan features. So this issue is fixed. BFlowers