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New Wallboard in IPOCC R9.1
We have installed an IPOCC which is working as it should, no problems with configuration and call routing etc. However am trying to access the new Wallboard feature as per the new documentation on the knowledgebase (Using Avaya IP Office Contact Center Wallboard), and trying to access via...- BCMbadboy
- Thread
- Replies: 2
- Forum: Avaya: IPOCC (Contact Center for Voice)
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TDE200 internal calls to voicemail issue
Hi TelcoAdy, Was a good tip, but it was enabled. Seem to be hitting a dead end, am going to have to send the config files for the TDE & TVM off to Panasonic. Any further ideas? Getting a bit desperate. One further bit of info is that when you ring the internal to internal, or do an internal...- BCMbadboy
- Post #6
- Forum: Panasonic solutions
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TDE200 internal calls to voicemail issue
I am using the Intercept funtion in the TDE programming using the system timer (set to 0). The system time is set to 15s. Have noticed in the TVM50 under System Parameters>Parameters>Dialling Paramters that Call Transfer No Answer Time is set to 20. I don't understand why all is working fine...- BCMbadboy
- Post #3
- Forum: Panasonic solutions
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TDE200 internal calls to voicemail issue
Am having a problem with a a TDE200 & TVM50. We are using auto attendant & custom service menus which work fine. When a caller transfers to a voicemail box from the Auto Attendant or from calling externally on a DDI the system works fine. However an [b]internal to internal[\b] call the call does...- BCMbadboy
- Thread
- Replies: 10
- Forum: Panasonic solutions
