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Hello i have cm6.3 installed on s8300e server and g450 gateway on platform 6.4 How can i upgrade to cm 7 do i have to reinstall the new platform and reinstall everything ? Thanks

hello everyone i have ip office R10.0 with combo card 4 analog trunks and 30 1608 ip phones if anyone want to dial external he need to press9 before the number as per the shortcode created. the problem is in my country the police number is 122 and the mobile network start with 0122xxxxxxx...

Hello Guys we have system with:- 1-ipo server edition release 10.0 2-ipo 500 v2 as a expansion with 3 cards (combo-Vcm64/2Pri-phone2) the operators phones types are 1616 the normal users phones types are E129 sip phone the operator wants from us that if he receives a call and he transfer it...

Hello Guys I want to know How to add ip office 500 v2 to the ip office server edition as a gateway ? Thanks

Hello everyone i have an ip office with 3 analog lines the appearances id are 701,702,703 and the incoming and the outgoing id is 0 for all lines i want to know if there is anyway to select a specific line to call external through it i have a problem with the line appearance button, it makes...

Hello guys iam new in ipocc i have an ip office server edition R10.1 and ipocc R10.1 i face a problem that calls stay in queue while an agent is ready to take the call the call routing is like this 1.Incoming call via PRI is sent to the IPOCC Topic. 2. User hear wiating announcements. 4. IPOCC...

Hello Guys i want to know if there is way to upgrade cm R016x.03.0.124.0 to R016x.03.0.141.0 as i knew that there is no support for R016x.03.0.124.0 Thanks

Hello Everyone I'm new in IP Office i have a problem with receiving caller id we connected two branch with sip trunk my branch is IPO and the other is CM in our branch we cannot receive the caller id how can i solve this ? Thanks

Thanks @DaIPOTek If my all answers are YES and lets say that it have 3 simultaneous inbound calls and they have voice recording how can i calculate how many vm ports i will use ? Thanks again

Hello Guys i want to know if there is a way to determine how many users can be covered simultaneously by vm pro ports Thanks alot

Hello Guys im new in ip office i want to ask if i have 4 analog lines and 4 sip lines is there is a way to record the calls (in/outbound) on Specific Line ? not all lines Thanks

Hello Guys im new in ip office we have ip office R10 with E1 Pri 30 ch card the extension range is 200-250 from the the service provider we have 50 number on the E1 line with range xxxxx200-xxxxx250 they want to match the external numbers with the internal numbers "any body from outside...