Motherboards (and hardware in general) are released with "headline" model names (e.g. Asus H110M-K), however different releases of the same model will have slight variations - these are known as revisions e.g. a Asus H110M-K rev 1.0 motherboard is not exactly the same as a Asus H110M-K rev 1.1...
It sound like the messages might be being spam filtered or forwarded - have you checked that the address is not on the blocked senders list or being forwarded?
It might also, be worth adding the address to the safe senders list.
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