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Hola Sr. Cairo!!!, bueno, somos vecinos parece...Y me pone muy contento que hayan encontrado la causa del problema. Muchas veces no podemos contar con toda la informacion necesaria ante un problema, (muchas veces me ha pasado, que, incluso ante mi pregunta los clientes sol ose limitan a enunciar...

Hi Sr. Cairo: Please, could you inform me where are you?, I´m ask you because if you can write in spanish is more easy for me..(sorry please...). I think neccesary re-install the library, but..., the op panel of library shows the same? Well, I´ll waiting you commnents. Thanks,

Hi Mirkolinux!!!. Sorry for my "missing of this forum...". Did you probe access to library via serial connection or SLC console?. (If you know the user and password, it is good ,but if you doesn´t have it, we have a problem...). One option is look for another controller...But ask about the user...

Hi, please could you notice me why do you need this firmware level?...Which is the problem on the library SL500?. (Actually the last fw level 1502....)

Hi, sorry for my late answer... This is a know problem of op panel...I solved it, with firmware library update... Good luck!!

Hi, I´m not sure now, but I remember a dismount problem with this message in ACSLS... I think that you must send the following command: Dismount "X" X,X,X,X force (the second to fourth X are the ACSLS position of slots...). Please let me know if this work ok, I´ll ask to my ex partner in...

Hi, I think that you can clean the drive manually from WEB access or the Operator panel, it is moving the tape fron I/O station to drive and then in reverse move... Also, if you want, I can send you a pdf of service manual... Good luck!!

No problem ... It is a pleasure to try to help others (despite my poor English). See you soon!

Hi Iago0618, Some questions... What type of library do you have? Is posible install another drive in this position for send the commands of ACSLS again? Thank you!!!

Hi, Please, could you try with: dismount X drive_id force (Also, try with "clear lock" of the drive) Take a look to following tips: Symptoms Tape stuck in drive or tape removed from drive. Unable to dismount a tape from a drive that does not physically have a tape. Drive shows "IN...

Hi I think the manuals are not available for service outside of Oracle Support. If you have purchased to Oracle the library or have the option to contract the service to Oracle, they can advise you on this question. Where are the library installed? Thanks, (and sorry...)

Hi, I replaced a HBC card, some month ago, and I had the same problem with the firmware showed... The problem was a incompatibility HBC, (the library has HBC2 card and I used an common HBC card...). Please, could you send us the part numbers of HBC cards?. Thanks

Hi Dennis, Yes in the LCD operator panel you can see the firmware level, on the first scren. The update is possible via CSE connection on MPCL card. Do you have information, (service manual or anothers)?. STKman, one questions... can i send to Dennis information across this page? Thanks,

Hi Dennis, You must check if the L180 firmware can use LTO4, i don´t remember now if it is possible... I think that from 3.15 work fine...but, please, you must to confirm it... Bye,

Hi Dennis, Wich type of drive has the library?. Some drives, (LTO IBM, for example), has self test from drive front panel).

Well, I'm glad!. Sorry I could not help them effectively ... Congratulations!

Okay, I'll be waiting on Monday to see the logs, but the situation appear complicated .. did contacted to Oracle local support for assistance? Thank you, (from Argentina)...

My suggestion to start with 4 robots and once they get ready, then install the other 4 is to avoid having to set up between them at first. What is the firmware of the library? The issue of flashing green LED sources can be the showed in table 48 of installation manual: "DC Power Supply...

Hi again, Sorry, i had an english wrong...The question is: My advice about unistall four handboots, was to probe if the library went to good status after power on

Hi, Everything indicates a power problem in robots... Did you remove the blue film protector from the copper strips? Did you close the contact lever from handboots? If you test on strip, (up and down), can you see +48 VDC, (push both door switch to test it and probe the 4 rails)?. My advice...