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Our Software Version is 2.0.10. (As for F982 yes they will hear the Closed Greeting, if they press 0 then they will hear "Attendant is unavailable" then they get transferred to the general Mailbox.) I am intrigued by this line. If a person calls the business after hours and gets the closed...

I am not exactly sure as to what the Voice Mail System is or what the Software level would be. In the room where they are located there is one box that has a Norstar logo at the top and a Nortel logo at the bottom. The other box next to it says Norstar Flash at the top and Nortel at the...

If I turn off the Auto Attendant at night, will the person calling get the closed message? I believe that happened once by mistake and when a person called and hit "0" it routed them to my voicemail.

Our system has a message that plays when the office is closed and tells the caller how to call the Answering Service. The problem is that people keep dialing "0" in hopes that someone will answer the Front desk phones when we are closed, thus bypassing the message. I am looking for a way to...

I will definately post the link on this thread.

I called the company and advised them that they sent me the wrong phone. The company told me that the phones are the same and the headphones should work. They are going to get a phone and plug in the same headset and make a Youtube Video and send it to me. I can't wait to see the video which...

I would like to thank you for the responses to my issue. Curlycord, you nailed it on the head. I switched my Nortel T7316e to the front phone and took the Avaya. The headset worked like a charm. I then looked at the sales receipt I had from the company and realized that I bought Nortel...

Hello everyone, I am wondering if anyone can help me with a problem I am currently having. I recently switched two M7310 phones out with T7316e phones. I was able to set-up each phone easily, but we are having issues with our headsets. We have 3 HW251N headsets from Plantronics with A10-16...