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I am trying to run a database rebuild on a RES 3700 database v5.2 that keeps failing while completing the rebuild. In Database Manager I get an "Error renaming database file" and a dialog box popup that says I/O error renaming file. The Database Manager then just sits there with the green light...

colinmcleod, Thank you for the file. It hashes the exact same as the file without the V2 so it appears there is only one version. I figured I would post that information back here to avoid confusion if others were looking for the same.

I have not seen the V2 that you are working with, just UpdateOpsDisplay. I know you said you sent the app too but I did not see anything come across my email? Would you be able to (re)send V2? msori9@champssportsbar.com Much appreciated!!

Wildbar, that would be great!! It would be very helpful to play with the app however limited it may be. I have two other sites on WS5's and even a WS4LX site that could definitely benefit from it even if the high res part of it may not work for our new WS6 site. The screens you created would...

Does anyone know of, or better yet have, any documentation on how to program custom touchscreen templates for MICROS 3700? We will be installing our first 1920x1080 terminals soon and I was hoping to find or program some custom templates to make better use of the increased resolution over our...

Just wanted to circle back for a final update in case it helps someone else. Wildbar's suggestion worked perfectly to get the workstation up and running again as a workaround. I was eventually able to achieve DBA access through trial and error based off known lower level passwords. With the...

Thank you Wildbar! Creating a new workstation got the terminal up and running in time for dinner. However, we are still having the extra long database times for startup, reload, and shutdown so if getting dba access is a possibility, I would like to try that as well to fully clean up the mess...

I will definitely try the new workstation possibility when I am back at the site, thank you. Let me know about the posting.

I am having an issue with a WS5 running with 3700 v5.5 when the WS boots. The WS loads OPS and shows a brief message "Printing Timed Items" and then crashes returning to the CE desktop. We are fairly certain that this is related to a future order a manager tried to enter that included voids on...

I have an interesting problem that I cannot find a solution to. I have a Fixed Price Meal setup that serves two people so the meal requires two entrees to be ordered. Along with other required courses for the meal, I have setup two entree Courses (Entree 1 and Entree 2). All available entrees...

Thank you pmegan. While a test of your guess (I included ALL items in our database in the trigger menu item set) did not solve the problem, your comments got me thinking and I went hunting for the switch that would include the price of the modifiers in the parent item price. Less than ideal for...

I've run into the same problem with the priced modifiers not counting towards a threshold amount for a discount rule. Did anyone ever find a solutions/workaround?

We built a "pizza builder" touchscreen that uses various combinations of macros and main/sub level changes to accomodate different sizes of pizza and associated toppings and no/sub/lite (no charge) modifiers. Everything works great but I cannot figure out a way to reset the active Main and Sub...

Does anyone know if there is a limit to either the number of pages or the number of open checks that can be displayed on the Open Check SLU screen? On a busy night at the bar last weekend we had over 500 open checks which, based on our button size and touchscreen configuration, equated to 10...

Thank you both, that did the trick! I had experimented with that earlier under POS Configurator | System | Restaurant | Security but that did not seem to work. Just changing it in the POS Configurator, windows did not actually start the service under the local account even with a reboot...

I'm hoping someone can help me or point me in the right direction. Running Micros 3700 v5.2 on Win 7 Pro server. I have created an AutoSeq which runs weekly reports based on a Schedule Class. The AutoSeq contains steps 1 through 3 of type Report and steps 4 through 8 of type External Program...

Thanks, pmegan. The chk_clsd_date_time was early the next morning, about 1:40am, which would be normal for a bar patron closing out their tab. The business date also seemed to be correct so not sure why the check was not being purged. However, due to the overhaul of our menu, a need to...

No problem, I was sure that was the case so I went ahead and deleted. Solved the problem and I have been able to clean up the menu file. I'm now working on why the waste_dtl is not being purged automatically. Thank you very much for the help!!

Running select * from micros.chk_dtl order by chk_open_date_time shows a check from 2007-04-26 that has chk_open "F" but for some reason is not being purged through the nightly autosequence. The purge seems to be running correctly as the next check shown is from 2013-11-15. How would I go...

Thanks, Netvoid. It looks like we have waste transactions dating back to 2005. This may be related to the fact that we do not use, nor are we licensed for, the PM module. Therefore I cannot even get into the PM parameters section to look at the purge settings. MICROS allows the use of the waste...