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A Customer just reported that on their SV8100, Sta.109, a digital phone, they now see "VRS-ALL" showing on their phone's display screen. I went through system settings and found in 11-11-58 there is a code for feature Call Fwd w VAU Personal Greeting. The code was 713. We normally remove this...

CoralTech: Yes, 105 is an extension. We did test with the same trunk on a US SV9100 and name and number did come through as well as on another system we have on our workbench, so the trunk and the delivery of name and number to the AUS SV9100 are not debatable, they are proven. In 10-29 we...

I will let you know where we end up with this I am going to try to have our service provider modify the header to contain both name and number, but since only one field is populated there may not be enough room for both pieces of information. I do wish there was a way to reflash this processor...

Sorry, NONE of the carrier choices in 10.29 made any difference except for Carrier D and Carrier G

Hi CoralTech I've done some poking around and here's what I have come up with - hope this helps. Call Flow - Unless I misunderstood what you were asking, the DID ending in 6663 only routes to 105 in Day Mode 1 When I checked the CID Key initially, it only showed the incoming phone number but...

Hi Coral Tech. Thanks for responding. Our call flow is SIP Trunking with six trunks on this system. The trunks are set to start at port 1 for a total of six trunks. There is one DID ending in 6663 that is set to a destination of Sta.105 All six trunks are set to DID. There are another four...

The big remaining issue now is Caller ID Name. The number is coming through, but the name is not. I have duplicated the settings between this and another system (SV9100) and regardless of what settings I have changed or verified, the Name will not come through. The SIP trunk has been verified...

Thanks That worked

I am trying to get into an SV9100 system and I get a message that says "Login Limit has been reached." When I try to get in to the system from a phone using #*#* and 1-8 I get a Password Error message on the screen. How do I get back into this system ? Any help would be very very much...

Thank you to you both. I will explore both of these recommendations and let you know.

thread937-1801809 I have a client who has moved to the US from AUS and we are programming their SV9100. The only remaining issues are Caller ID name and voice message language and display voice mail status. I believe the issues are incoming call/ringing timing settings. The caller ID from...

I am preparing a SV9100 to go to a Customer site. I have noticed on more than one system when calling out using ARS that when delaying dialing digits causes the call to stop processing and we get a regular busy tone. Yet if we dial all ten digits without slowing down, our calls go through every...