What do you mean by a Cisco contractor? Someone who specializes in Cisco? If that is the case, you will need to be at least certified. Do you have any real world help desk experience? It sounds like that is probably where you need to start as although certifications get your foot in the...
Here are some other really helpful free CCNA study guide sites.
http://www.freeccnaworkbook.com/ (this is a great free lab workbook with CCNA labs)
http://www.certificationkits.com/cisco-certification/Cisco-CCNA-640-802-Exam-Cert-Guide/ (free CCNA boot camp style book)...
My suggestion is not to focus on the written exam, but to start to focus on the labs for the CCIE cert. Here is why....by doing the labs, you will cover the topics on the CCIE written. I have seen too many people say "I am going to do my CCIE written first" and waste 6 months studying for that...
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