might try to call sbc yahoo dsl at 1 877 722 3755
they should be glad to get you to help you :D btw if you ask for 2nd tier they half to get you up to the pro's :)
btw i work for sbc yahoo dsl tech support :D
what version of windows are you running?
The firewall is bilt into the modem and you can't disable it..but on XP that is another story
btw i work for sbc yahoo dsl tech support so if you have any problems email me at piggy@xmsg.com :D
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