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  1. Entourage

    call pilot quirks

    I have experienced a couple of quirks with Call Pilot. These occur with both BCM and MOD ICS when installed with megalink. 1) Dial Zero In a mailbox on a set that has a DID number dial zero will not go to the attendant; it returns back to the mailbox (the operator is not available). I have...
  2. Entourage

    call pilot 150

    Not sure if you have received an answer for this... Yes call screening is available on Call pilot 150. You can refer to Call Pilot Manager Set up and operator guide page 30. The reference guide will show you how to use
  3. Entourage

    external call fwd in 6.0

    Having a remittant problem with external call forward on MICS 6.0. SOmetimes it works and sometimes it will not transfer the call. Anyone had this problem and know of a fix? Thanks
  4. Entourage

    Hunt Group Dilema

    I have a situation where I cannot get a hunt group to go to overflow. The version of the MICS software is 30NDG04. The hunt group appears to be programmed OK with 3 sequential members and queue overflow 45 seconds to ext 234 (with vmail box). The hunt group will ring at the 3 members for 45...

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