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  1. sottovoce

    ring group memeber unable to pickup calls

    Ring group member gets a "fault on far end" (customer description) when picking up ring group calls, I have removed her from the ring group and re added her, deleted and recreated her user on the 3300 and gone as far as supplying her with a new phone however the issue persists. Standard COS and...
  2. sottovoce

    MCD SIP request/offer issue

    Thanks, Ive requested a wireshark trace of SIP messaging and RTP streaming, and will post as soon as it is forthcoming.
  3. sottovoce

    MCD SIP request/offer issue

    3300 MXe MCD 4.1 SP2 10.1.2.16(I know this is a really buggy s/w version) Site has issues with recieving external calls, one way audio, on checking logs the only apparent issue was multiple incidents of the following type of events; Severity: Warning Source: SIPMH port:f695ad0 Recieved an...
  4. sottovoce

    LIM compatibilty Singapore

    Silly question but I cant find any specific answer, What LIM variant would be used in Singapore?, Im guessing NA as opposed to UK but need to be sure, any info would be appreciated. Thanks
  5. sottovoce

    MLAA call flow

    I have a site with MLAA configured as follows; DDI Root xxxx speedcall to 7000 VM huntgroup Main node mailbox 7 - Menu Node MLAA Menu Options 0 operator extension = 2620 transfer only mailbox 1 trfr only 1 = DN transfer only - Extension 2 information 2 = DN transfer only -...
  6. sottovoce

    Mitel 3300 DDI passthrough

    can anyone give a brief outline of how to get DDI's to pass through on calls, the DDI range does not match the assigned Internal DN numbering, system speed calls have been configured details below; 3300ICP v9.0.2.31_1 ddi range 555300-555399 DN range 2000-2100 Sys speed calls: speedcall...
  7. sottovoce

    Gai-tronics / Mitel compatibility

    Hi, I have a client that requires an auto dial on off hook phone, Ive found the poerfect bit of kit ie; Gai-tronics Tital 0 button cb but the only info on compatibility supplied is that it SHOULD work with most PBX's. Does anyone know whether this piece of kit sill work on a 3300Mxe? thanks
  8. sottovoce

    Spectralink phones

    link to documentation for spectralinks, bottom of document contains troubleshooting info "hxxp://www.polycom.com/common/documents/support/setup_maintenance/products/voice/NetLink_WT_Config_Admin_SRP.pdf" apologies if links are not allowed(?)
  9. sottovoce

    Mitel Mobile extension client provisioning

    Does anyone have an idea on how to provision Mobile extension 1.6 clients successfully? Provisioning keeps failing and theres no information in the logs or Mitel documentation that helps?, Using MSL 8.3.24.0 and Mobile extension 1.6.117.0 in server gateway mode, all 3300 configuration is done...
  10. sottovoce

    Call flow multiple Consoles

    Thanks...yup the 3300 ICP would be handling the call processing/distribution. My query is how to program the call flow for the above. I know you can set a call overflow and/or reroute calls if unanswered within a specified timeframe, however how do you program the controller to make the 2nd...
  11. sottovoce

    Call flow multiple Consoles

    Hi, (3300 Mxe & 4 x 5550 ip consoles) Would anyone be able to assist with the following?; 4 x consoles (2 groups of 2) want the first set of 2 phones to ring on incoming calls for a maximum of 3 rings, if unanswered then transfer to the 2nd set of consoles for a further 3 rings, if still...

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